Home > Electronics > Office Electronics > Linksys PAP2 Phone Adapter for Vonage Internet Phone Service

Great little gadget - small, simple, inexpensive, and works very well. What more can you ask.

I purchased the PAP2 in 2006 when I started with Vonage and its been rock solid ever since. I have a great broadband provider so that's probably a help but I have to say that its been extremely stable since installing it. I had some trouble in the beginning but I also live in a new development where construction was going strong and brown-outs were a common thing. Bottom line, I've had little to no trouble with this and the voice quality is superb!

Buyer beware. This equipment does not work properly. I bought a Linksys WAG160N so I could connect a new laptop by wireless. Needing a VoIP phone adapter to work with the modem I called Linksys to ask what I should do. They recommended a Linksys PAP2T adapter which I also bought. 1. The wireless internet connection fails frequently and constantly needs rebooting. I might just as well sit at the wired desktop. 2. The VoIP adapter normally does not work. Linksys tell me there is a known problem between the PAP2T and the WAG160N. It's sad that they didn't tell me this when I asked what to buy. 3. The WAG160N falls over every time I launch my P2P torrent program. Within two minutes the internet fails followed by the DSL line. It has never worked properly. Apparently this is also a known issue with this equipment. I have spent many hours with Linksys help trying to fix these issues, including firmware upgrades and much stuffing around. I have reached the point where I simply want my money back so I can buy other equipment that works.

I have used this Vonage adapter for over 3 years, both in traveling and at my house in Mexico. It has worked great and I really don't understand the negative reviews except to say that the people writing them probably had no idea of what they were doing or they have other motives than to inform for what they write.

Vonage is a great money and time saver the way I use it in Mexico. I have even chosen it over local land line phones here because it's cheaper to use calling within Mexico than is Telmex, the local phone company.

You do need to have a good high speed internet connection for it to work reliably. Set up is basic and any grade school kid could do it. There is no maintenance involved in its use. If the power or internet goes out (as they frequently do here in Mexico) the adapter resets itself.

I also use Skype for video calls to the kids, but Vonage is, by far, the best choice for a "regular" phone here.

I rarely write review on products but I do read most of them before I buy and let me just say I never experienced so many problems like the ones I had with this product and Vonage. Vonage is the worst when it comes to customer service, I have been more than fair with them and allowed them time to correct the issue I keep having with everything with their name attached to it. I am in the military overseas and there lack of support has caused me to be disconnected from my family for far to long. bottomline:

1. Don't buy this device unless your willing to spend hours and weekends online looking up websites on how to get this thing to work. And it involves codes and passwords and hacking and even then its not worth the time.

2. Do not use Vonage Like I said they are the worst when it comes to customer service. I have been paying a bill for 4 months on a service I can't even use and I get no kind of support. If your device works it's all good but the minute it stops (and it will this is number 2 for me in less than a year) so does the service.apparently I am not the only one having problems with them